RMS · mAI Suite

Every comment answered.
In your voice.
Under control.

mAI Engage is your business's AI Community & Reputation Manager: it gathers comments, reviews and messages from every channel into one inbox, understands them and drafts the reply — grounded in your own data. It never publishes on its own without your permission.

EU hosting (Frankfurt) · GDPR · English & Ελληνικά

Every channel

One inbox for everything said about you — everywhere.

Comments, reviews and direct messages, together. No more five tabs and three passwords.

Facebook comments Instagram comments Google reviews Booking.com YouTube Google Play App Store Messenger Instagram DM WhatsApp Viber Email Gmail · Microsoft 365
How it works

It reads. It understands. It drafts. You decide.

Collects everything

Every comment, review and message lands in the unified inbox within seconds — with the customer's history beside it.

Understands what it is

Intent (45+ categories), sentiment, urgency, risk, language. Serious situations always get noticed.

Replies with grounding

A draft in your brand's voice, grounded in your knowledge base — hours, prices, policies. No hallucinations.

Publishes with guardrails

A policy engine checks risk, confidence and quality. You set how much autonomy it gets — per account.

Monitor only— it watches, it never writes
AI suggestions— drafts for every comment, you publish
Approval required— nothing leaves without a human ✓
Controlled autopilot— publishes only low-risk, high-confidence replies, by your rules
Advanced autopilot— explicit opt-in, every guardrail always on
Features

Enterprise control, at small-business pricing.

01

Knowledge base (RAG)

The AI claims only what your documents support — and shows you what people ask that it cannot answer yet.

02

Brand voice

Tone, emoji, forbidden promises and topics, per brand — with 10 ready-made profiles per business type.

03

Moderation & rules

Spam, profanity, personal data, prompt injection: rules that hide, assign, escalate — with a full audit log.

04

Response promises (SLA)

Deadlines per intent, on your business hours. A threat needs an answer in 15 minutes — a ❤️ can wait.

05

One-click translation

Customers write in any language. You read and reply in yours.

06

Crisis radar

A spike of negative comments? You hear it first — with an emergency stop that freezes everything in one click.

07

Teams & approvals

Roles, approval flows, assignment to the least-loaded member, escalation to management or legal.

08

Transparent AI cost

Prepaid wallet, public per-model rates, spending limits. You see what you burn — to the cent.

09

Analytics & reports

Volume, sentiment, response times, AI performance — and scheduled reports in your inbox.

For agencies

Run hundreds of clients with the team you have today.

A separate workspace per client, white-label portals, per-client funding with limits — and rate cards with monthly statements so you can invoice on any model you like.

Safe onboarding

Clients connect their own channels through a secure OTP link. You never touch their passwords.

Per-client budgets

Allocations with hard limits — if one client runs out, only that client pauses. Never the others.

Statements & margin

Fixed fee, per reply, per channel or AI markup — every month you see what to invoice and what it cost you.

Pricing

Clear. No per-seat fees, no surprises.

Subscription + real AI usage from a prepaid wallet with public rates. Every plan includes monthly usage — and warns you before it runs out.

Starter

For the local store

€12/month

  • ≈ 300 AI messages a month included
  • Comments + reviews + messages in one inbox
  • Replies in your brand voice
  • Autopilot & automation rules
  • 1 brand · unlimited users
Start now
Pro · Popular

For busy businesses

€49/month

Intro price: €20/month for 3 months

  • ≈ 2,000 AI messages a month included
  • Every channel, up to 5 brands
  • Controlled autopilot
  • SLA, Moderation, Crisis radar, Slack, Reports
Try it for €20
Agencies & Groups

Custom

Let's talk

  • Multi-tenant workspaces & white-label
  • Per-client funding & limits
  • Rate cards & statements
  • Negotiable AI pricing
Contact us
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The next comment on your business
could already have its answer.

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